Terms of service

1. Eligibility & Use of Website

By using this website, you confirm that:

You are at least 18 years old, or using the site under the supervision of a parent or legal guardian
You will use the website for lawful purposes only
You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone at our sole discretion.

2. Products & Services

We sell hair extensions, wigs, and hair care products primarily intended for cosmetic use.

All product descriptions, images, and pricing are provided to the best of our accuracy
Actual product colour, texture, or appearance may vary due to lighting, screen settings, or natural hair variations
We do not guarantee that products will meet individual expectations or styling outcomes

3. Orders & Payments

All prices are listed in AUD
We reserve the right to change prices at any time without notice
Orders are subject to availability and acceptance
We may cancel or limit quantities for any reason, including suspected fraud

By placing an order, you authorize us to charge your selected payment method for the full purchase amount, including taxes and shipping.

4. Shipping & Delivery

Processing and shipping times are estimates and not guaranteed
We are not responsible for delays caused by carriers, customs, or force majeure events
Once an order is shipped, ownership and risk transfer to the customer

Please ensure your shipping address is accurate. We are not responsible for lost packages due to incorrect address information.

5. Returns, Refunds & Exchanges

All returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference.

By placing an order, you acknowledge that:

Hair products are subject to strict hygiene standards
Certain items may be non-refundable or final sale

6. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Text, graphics, and designs

is the exclusive property of Nubian Hair and protected by copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

7. User Conduct

You agree not to:

Upload or transmit malicious code or harmful software
Attempt to access restricted areas of the website
Use our content or products for resale without authorization
Post false, defamatory, or abusive content

We reserve the right to suspend or terminate access for violations of these Terms.

8. Health & Product Disclaimer

Our products are for cosmetic use only
We do not provide medical or professional hair advice
Customers are responsible for reviewing ingredient lists and performing patch tests where applicable
We are not liable for allergic reactions, misuse, or improper installation

Use products at your own discretion and risk.

9. Limitation of Liability

To the fullest extent permitted by law, Nubian Hair shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Improper use or handling of products

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Nubian Hair, its owners, employees, and affiliates from any claims, damages, or expenses arising from:

Your misuse of the website or products
Violation of these Terms
Infringement of third-party rights

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Access them at your own risk.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Australia, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. Continued use of the site constitutes acceptance of the updated Terms.